Abstract

PurposeThe purpose of this paper is to present the results of a discrete choice experiment (DCE) on the competencies of potential information technology (IT)-retrainees. The results give insights in the monetary value and relative returns to both soft and hard skills.Design/methodology/approachThe authors apply a DCE in which the authors propose seven pairs of hypothetical candidates to employers based in the municipality of Amsterdam, the Netherlands. These hypothetical candidates differ on six observable skill attributes and have different starting wages. The authors use the inference from the DCE to calculate the marginal rates of substitution (MRS). The MRS gives an indication of the monetary value of each skill attribute.FindingsEmployers prefer a candidate who possesses a degree in an exact field over a similar candidate from another discipline. Programming experience from previous jobs is the most highly valued characteristic for an IT-retrainee. Employers would pay a candidate with basic programming experience a 53 percent higher starting wage. The most high-valued soft skill is listening skills, for which employers are willing to pay a 46 percent higher wage. The results of this paper show that both hard and soft skills are important, but not all soft skills are equally important.Originality/valueThe results on the returns to skills provide guidelines to tailor IT training and retraining programs to the needs of the business environment. A key strength of this paper is that the authors have information on the preference orderings for different skills and kinds of experience.

Highlights

  • The information technology (IT) sector takes up a fair share of the gross domestic product (GDP) in most developed countries

  • We present the results of a discrete choice experiment (DCE), known as a vignette experiment, to identify both the cognitive and non-cognitive competencies that IT employers seek in potential retrainees

  • 6.1 Concluding remarks The goal of this paper is to give insight in the way employers value the competencies of potential IT-retrainees

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Summary

Introduction

The information technology (IT) sector takes up a fair share of the gross domestic product (GDP) in most developed countries. In 2015, roughly six percent of total value added in the OECD could be attributed to the IT sector (OECD, 2015). In the Netherlands, the demand for professionally educated IT specialists exceeds the supply from formal educational institutions. In 2016, there were on average 10800 vacancies in the IT sector in 2016, on a total of 365,000 people with an ICT-related job (CBS, 2017). Employers are having trouble to fill in their IT vacancies (ROA, 2017). Labor market policy aimed at solving this

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