Abstract
The human resource is the most vital sector of every business, and with the fast evolution of technology, Information and Communication Technology (Further-ICT) is becoming more of a necessity in every sector of business rather than an option. Due to the importance of Employees, the study seeks to assess the perception of the use of electronic devices on company’s performance [Small and Medium Size Enterprises (Further-SMEs)]. It is based on the positivism epistemology and the ontology of objectivism. The research used a survey method to collect data using well-structured questionnaires administered to some SMEs in Cameroon using probability sampling technique and data was analysed and interpreted using SPSS. The study works on the assumption that electronic devices have a positive impact on employee’s efficiency and on the performance of SMEs in Cameroon. The study concluded that, electronic devices (when used for training and production), has a significantly positive effect on the performance of SMEs in Cameroon. Since the study was based on the perception of employees, the research recommends that a cross sectional analysis should be done on companies using electronic devices and those not using to properly ascertain its effect.
Highlights
The definition and nature of Small and Medium Enterprises (SMEs) varies from country to country [1] Usually, SMEs are defined by their number of employees and their turnover
This study aims at examining the effects of the use of electronic devices on the performance of SMEs
The study concludes that the use of electronic devices in SMEs for training (E-Training) and production (Automated production) have a significantly positive effect on its performance with a p-value of 0.000225 which is less than the standard p-value of 0.05. it shows that electronic devices represent 29% of the variation in the performance of SMEs, we rejected the Null Hypothesis and accepted the Alternative Hypothesis which states that “Electronic devices have a positive significant impact on employees performance”
Summary
The definition and nature of SMEs varies from country to country [1] Usually, SMEs are defined by their number of employees and their turnover. The world is becoming more digitized, with ICT being applied and adapted in almost every sector of government and private businesses [2]. ICT is no longer an option in private businesses and government operations but rather a necessity [3]. A report released by the World Bank in 2005 highlights positive contributions of ICT in development both for government entities and for private businesses. Integrating ICT in to the human resource sector does improve the. Small and Medium Size Enterprises (SME’s) in Cameroon efficiency of the employees and improves the performance of that organization
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