Employees' opinions on critical success factors and performance criteria in disaster and emergency management.

Turgut Şahinöz,Ünal Yaprak,Saime Şahinöz

doi:10.12669/pjms.35.6.778

Abstract

Objective:To evaluate the critical success factors at disaster and emergency management and to analyse their impact on performance to guide the managers and decision makers.Methods:This was a cross-sectional study. It included all staff working in the fire brigade, 112 Emergency, Disaster and Emergency Management Authority and Red Crescent institutions serving in emergency situations in five provinces (Rize, Artvin, Trabzon, Gümüşhane, Bayburt) in the Eastern Black Sea region of Turkey. One province (Gümüşhane) was selected by cluster sampling method. Questionnaire which is the data collection method in the study was applied between 08/01/2016 - 02/02/2016 to all of the staff working in the fire brigade, 112 Emergency, Disaster and Emergency Management Authority and Red Crescent institutions serving in emergency situations in Gümüşhane province.Results:It has been found out that there is a significant and positive relationship between all of the critical success factors, planning, response and recovery criteria, and performance variance.Conclusions:The presence of well-planned emergency aid systems in the institutions or organizations involved in this area is an element of success. For this reason, this factor should be given more importance.

Highlights

Emergency management is sometimes used interchangeably with the term disaster management, especially in the context of biological and technological hazards and health emergencies
This study was a cross-sectional study. It included all staff working in the fire brigade, 112 Emergency, Disaster and Emergency Management Authority and Red Crescent institutions serving in emergency situations in five provinces (Rize, Artvin, Trabzon, Gümüşhane, Bayburt) in the Eastern Black Sea region of Turkey
Questionnaire which is the data collection method in the study was applied by face-to-face interview technique by the researchers between 08/01/2016 - 02/02/2016 to all of the staff working in the fire brigade, 112 Emergency, Disaster and Emergency Management Authority and Red Crescent

Summary

Introduction

Emergency management is sometimes used interchangeably with the term disaster management, especially in the context of biological and technological hazards and health emergencies. There is a high degree of overlap, an emergency is defined as a dangerous event that does not seriously interfere with the functioning of a community or community.[1] Disaster management is; to be able to master extraordinary or unusual situations, so that they do not have a disaster Dynamics.[2]. Millions of people are affected every year in the world and in our country due to disasters. Pak J Med Sci November - December 2019 Vol 35 No 6 www.pjms.org.pk 1636 to disasters. The population under the world’s disaster risk increases by 70-80 million every year.[2]

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Discussion

Conclusion