Employees’ job satisfaction and its impact on management processes at the KOMAG Institute of Mining Technology

Abstract

Purpose: The article contains an analysis of inquiry results concerning the KOMAG employees’ job satisfaction and its impact on management processes. As in recent years a management style and paradigm were mainly oriented onto improving the employees’ motivation and commitment, it is important to highlight the significance of job satisfaction. Satisfied employees go beyond their formal duties, required by job description, and they are ready to put in an extra effort to achieve organizational goals. Based on available literature and on the results of conducted inquiry, the Authors concentrated their research work on human resources management in the aspect of motivation, leadership and organizational culture as well as their impact on job satisfaction and employees performance. The paper is ended with conclusions which can be treated as a form of guidelines for managers responsible for investments in building values and a maintenance of all the efficient activities oriented onto management processes of human resources. Design/methodology/approach: The main objective of the undertaken research work includes a presentation of the KOMAG employees’ job satisfaction survey, enabling to improve human resources management processes. A realization of research-and-cognitive objectives enabled to obtain knowledge concerning an important aspect of management activities. The main methods used for the research are as follows:  an analysis of publications,  a case-study method,  a heuristic method,  a method of diagnostic investigation (questionnaires). The subject scope of the paper embraces human resources management, in particular in the aspect of employees’ job satisfaction. Findings: The findings show an urgent need of introducing management measures oriented onto an improvement of the KOMAG employees’ level of job satisfaction, in particular in the area of appreciation needs. An introduction of the holocration system should be taken into consideration as it rejects a traditional model of a company and makes self-organizing collective bodies active and creative. It is worth highlighting that an encouragement of employees to undertake activities of innovative character and an appreciation of their achievements are equally important as risk assessment and budget management in projects. Originality/value: An approach to the management process of human resources seems to be new due to highlighting the job satisfaction aspect. Some recommendation and guidelines, based on survey results, are also a sort of novelty as they emphasize the aspect of appreciation needs. A suggestion of implementing holocration processes at the KOMAG Institute of Mining Technology confirms this new approach to managing human resources in an efficient manner. Keywords: job satisfaction, management processes, motivation, institute, human resources, career paths, career perspectives. Category of the paper: Case study.