Employee Wellness amongst Middle Managers in a South African Public Sector Organisation

Abstract

At the heart of the public service sector within a developing country such as South Africa, is the contentious issue of good service delivery. However, numerous budget cuts, high vacancy rates and service delivery demands have an impact on the wellbeing of middle managers. This study investigates: 1) the relationship between sense of coherence, work engagement and burnout; and 2) whether there is a difference in socio-demographic variables. The study employed a quantitative research method, using primary data from a convenience sample (N = 172) of middle managers within a public service organisation. The correlational and inferential statistical analysis revealed a significant statistical relationship between the variables, namely sense of coherence, work engagement, and burnout. Significant differences were also found between respondents in terms of marital status and depersonalisation or cynicism. Overall, the results showed that the respondents experienced high levels of sense of coherence, work engagement and professional efficacy. This study has highlighted the wellbeing of employees within the public sector in a developing country.