Abstract

Employee turnover has been and continues to be a particularly prolific area of research, with many publications on the topic. Evidence suggests that turnover in hotel industry is triggered by dissatisfaction with such factors as relationships with supervisors, job content, working conditions, work timings, size of restaurants, salary and other benefits etc. In this paper the author intends to find out the causes of turnover in hotels serving food to customers, and discover suitable measures to overcome the problems. For this the data has been collected from selected hotels in Jalgaon City through schedules particularly from member of staff serving at table. The results provided significant evidence to justify increased emphasis on staff retention strategies and the creation of healthy work environments for serving staff.

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