Employee Training and its Effectiveness among IT and ITES Employees of Bengaluru City

Abstract

Information technology is the key sector of modern and digitalized India. The sector is considerably contributing towards the GDP of the nation. The IT sector offers numerous job offerings to the young and talented professionals. Teamwork and diversified work environment is predestined in any work environment. In this era IT industry is facing lots of changes and succession planning becomes most important. Knowledge transfer practices will help the employees in tactical decision-making, leadership and in technical expertise. Attrition rate need to be brought down in the industry. Training is the only solution for achieving productivity and improving employee performance. For this purpose, the author identified 6 important constructs of training based on existing literature and tried to explore the interrelationship and impact on effectiveness of training. Among all the assets, human asset is very important and precious too. Those companies who invest in human capital will alone survive in this dynamic and competitive business scenario. Improved training will reduce the staff attrition, trim down the miscommunication, cut down the redundant costs. Improved employee performance will be an empowered employee who needs less supervision and guidance. Findings of the study proved that there exists interrelationship between professional technical expertise, diversity, relationship building, leadership, teamwork and coaching. When an organization optimally executes these constructs, undoubtedly there will be enhanced performance and greater productivity.