Abstract

The research paper “Employee satisfaction in an NGO working in the educational sector in Mumbai” aims to throw light on the fact that non-governmental organizations (NGOs) have risen as a lucrative career option, especially for the youths of the nation. NGOs do not only tend to support the government by working for the welfare of the people and especially for the deprived, and along with that, they are transforming into a sector that tackles the problem of unemployment by hiring young and creative minds with a will to do work for social causes. By offering a lucrative salary and a good work environment, NGOs provide a livelihood to people, and hence the employees gain an extraordinary experience of providing quality service at a subsidized or free rate and hence helping people gain equal status.

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