Employee reactions to controlled work environments: the dispensing of anti-cancer drugs in hospital pharmacies

Abstract

Medical technology is often regulating the workplace, with the demands for patient safety and the regulatory environment leaving little scope for workplace flexibility or autonomy. The dispensing of anti-cancer drugs in Australian hospitals provides a case in point. Technology implemented to ensure patient safety and the protection of pharmacists from the hazards of these agents, has resulted in standardised work procedures within specifically designed facilities. The work problems resulting from the implementation of this technology are the focus of this study. It is suggested that the loss of autonomy is not an issue where the need for it is clearly understood and a high value is placed on the worth of the work.