Employee engagement index: A graph‐theoretic matrix approach

Abstract

AbstractIn today's fast‐paced business environment, organizations are increasingly recognizing the critical role of employee engagement in attaining long‐term success and competitiveness. Industries increasingly utilize employee engagement systems to improve public perceptions by incorporating human resource management practices, psychological ownership, job crafting, and organizational citizenship behaviors. These elements are focused on reducing the effects of employee turnover. Therefore, this article aims to represent the factors and subfactors influencing employee engagement and develop an employee engagement index. In this research, an employee engagement index was formulated and the positive impact of factors influencing employee engagement was evaluated using a graph‐theoretic and matrix approach (GTMA). This index measures the number of factors in an organization conducive to creating an engaging environment among employees. It gives information about aspects at the system and subsystem levels. A step‐by‐step procedure for implementing methodology is provided, along with an example that may assist an organization.