Abstract
PurposeThe paper aims to highlight the challenges of engaging millennial workforce and proposing strategies to address this challenge.Design/methodology/approachIt is a viewpoint paper that reflects the opinions of human resource (HR) practitioners across industries in India. The views were gathered through telephone and face-to-face interaction with the practitioners.FindingsHarnessing technology appropriately can help managers gain overall engagement of millennial workforce in the organization.Practical implicationsHR practitioners can manage their millennial workforce better if they understand their characteristics and expectations.Originality/valueThe originality of this paper is that it identifies technology as a hindrance as well as an advantage to engage millennials. It suggests how technology can be harnessed to keep millennials engaged in the workplace.
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