Employee Attitudes Towards Organizational Change in Relation to Enterprise Competitiveness. Remarks on the Role of Information Quality

Abstract

The aim of the paper is to reconstruct the category of “information quality” and to attempt answering the question: how are employee’s attitudes towards organisational change related to the quality of information concerning that process in the context of enterprises’ competitiveness? The secondary data analysis method – covering theoretical literature and numerous empirical studies results – is applied to attain the above-mentioned research aims. The results of conducted analysis are presented in the following order. Firstly, the category of ‘information quality’ is conceptualised, the factors which influence the information quality are identified and the authors’ scheme for analysing the information quality is proposed. Secondly, the view on employees’ attitudes towards organisational change is presented. Thirdly, the conditions of the information transmission in the organisational change process are analysed. Further, conceptual remarks on the influence of information quality on attitudes towards organisational change are presented on the background of previous research results. Since the idea of incorporating the concept of information quality in the theoretical considerations and empirical models in the area of research on attitudes towards organisational change seems to be promising, the authors propose the directions of further research in the final part of the paper.