Empirical on the Influencing Factors of Local Government’s Online Response

Abstract

The development of local government online questioning is a practical exploration to promote the digital governance of government. Exploring the influencing factors of local government online questioning response can provide guidance for the governance practice of online questioning. Based on the TOE framework, this paper constructs an analysis model of the influencing factors of local government online questioning response. By using SPSS tools to conduct regression analysis on data from 230 questionnaire samples, the results show five factors: technical competence, high-level support, perceived benefits, public readiness, and public satisfaction to the responsiveness of local government were 0.019, 0.332, 0.265, 0.156, and 0.048, respectively. Therefore, the research conclusion that technical ability, high-level support, perceived benefits, public readiness, and public satisfaction, have a positive impact on local government’s response ability. The analysis of the influencing factors of government’s online in this paper improves the existing research to a certain extent and provides a new path and perspective for the development of network politics in China.