Abstract

In the current business context, a highly engaged employees support in realising the organisational goals in an effective manner. An employee who is not engaged will lead the group to realised lower level of income, reduce the profitability and impact the business growth negatively. Hence, the top management need to focus in devising critical policies and procedures which will support in enhancing the employee engagement in the organisation. The competitive environment has compelled the management to implement various procedures and policies which support in retaining the best talent in the organisation and ensure that they perform their tasks effectively in order to enhance performance of the employees and organisation. The highly engaged employees provide better results to the company through enhancing their performance, these employees offer suggestions and methods which will lead to reducing the operational cost, create new process and methods in generating new services and products, identify ways in increasing revenues and also work collaboratively for realising sustainable growth and advantage. This study involves in using empirical investigation to understand the critical determinants of employee engagement practices in enhancing the performance of the individuals in the organisation.

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