Empirical evidence on the factors affecting career plateau (in reference to it & ites industry)

Abstract

One of the most painful experiences in one's career is when an employee felt that he has stuck in their job with no upward promotion. Employees’, those who stay in the organization for longer period experience career plateau situation. Career Plateau is defined as a stage where one perceives a very little chance of future promotion and when one does not feel challenged, due to lack of new job roles and responsibilities. It creates a difficult situation for the organization and if this situation is not solved within proper time duration than it becomes a gigantic problem, so it is very important that management should plan some good strategies and implement them well to avoid this situation. In this paper, the viewpoint of IT and ITeS employees on factors responsible for the career plateau has been discussed. A comprehensive literature review on the career plateau was done to finalize the variables of assessing career plateau level and their further inclusion in a structured questionnaire. This questionnaire was used to acquire data from the sample IT/ITeS companies of the NCR region. The factors were identified by conducting an Exploratory Factor Analysis (EFA) using SPSS 24.0 version. Through EFA four factors were extracted namely Job Expectations, Company Structure and Career Growth, Task Flexibility & Decision Making and Job Challenges. The research output of this study is of constructive use to the stakeholders of companies like HR department and policymakers of the organizations.