Empatia jako determinanta stylów postępowania w sytuacjach konfliktowych

Abstract

Empathy is a multidimensional phenomenon and the subject of interest of psychologists, anthropologists, philosophers and theologists. In light of the increasing problem of lack of efficient communication and understanding between individuals and groups, intensifying stereotypes and prejudicial behaviour, empathy, which allows one to understand the feelings of another person, adopt his point of view and respect his attitudes toward the surrounding world, is becoming a crucial social skill. The concept has been the subject of philosophers’ fascination since at least Aristotelian times and the continuous interest in it stems from its obvious importance for social organisations. The positive influence of empathy on social functioning of people in various social contexts has been proved numerous times. Among the „blessings” of empathy are not only an increase in helpful behaviours, the inhibition of aggression, improved communication skills and a tactful way of being (tolerance toward others, supportiveness and lack of egocentrism), but also responsible behaviours, a lower tendency to start conflicts and an ability to solve them promptly and in a constructive manner. This articles is attempts to describe the influence of empathy on the choice of conflict behaviour styles. The aim of the research was to determine the relationship, if any, between empathy and conflict behaviour styles.