Abstract
This study uses the concept of emotional labour to illuminate areas of pressure and strain for teachers in English primary and secondary schools. It explores the impact of aspects of new public management reform on the nature and differences in the emotional labour experienced by teachers. The aim of this research was to help us understand the difficulties and tensions that this group of public sector professionals may be experiencing in the current environment. This research investigates the emotional side of teaching as a source of both job satisfaction and stress, in a performance-driven education sector. Findings show that the emotional labour presented differs in terms of its source, severity and impact on educational and personal goals and also that prescriptive and bureaucratically driven teaching frustrates teachers. The study contributes to the growing literature on emotional labour distinctive to public institutions. Theoretical and practical implications for recruitment, selection and training are discussed concluding with a research agenda.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: The International Journal of Human Resource Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.