Emotional Labor in Lecturer-Student Interactions (ELLSI) in Israeli Academic Teacher Training Colleges1

Abstract

This study examined work contexts of lecturers in Israeli academic teacher training colleges in which they perform emotional labor. This study, employing qualitative method and open-ended questionnaires, and participants included 29 lecturers. Thematic content analyses suggest a three concentric circles model of emotional labor in lecturer-student interactions (ELLSI) representing three contexts in which participants performed emotional labor in their interactions with students: Individual, pedagogical and administrative. These findings are in line with previous works on emotional labors among lecturers, which pose lecturers as service providers of their client-students, according to institutional demands. Research limitations, recommendations for future work and applicable aspects will be discussed.