Emotional Intelligence, Occupational Stress, and Job Satisfaction at the Workplace

Abstract

Occupational stress is a much-considered issue that leads to burnout, affecting employees' job performance and satisfaction. Emotional intelligence, in this regard, has become of paramount importance in recent times, especially in the field of psychological research to combat occupational stress. This study explores the relationship between emotional intelligence and occupational stress and its outcome on employees' job satisfaction. 353 doctors working in private hospitals Bengaluru region of Karnataka, India, were administered the designed questionnaire. The study's outcome was in the expected direction showing a negative correlation between emotional intelligence (EI) and stress in the workplace. Finally, the relationship between EI, work stress, and various demographic variables such as age, gender, and educational qualification was investigated, and the results are discussed in the organizational frame.