Abstract

Problem Statement: EI plays a major role in the most widespread types of coping strategy which helps to reduce a stress. The employees of emergency work in condition of high anxiety.Research Questions: We investigate psychological aspects of EI and coping strategies in emergency employees everyday work.Purpose of the Study: Emergency work is considered to be one of the most demanding occupations with significant social, physical and psychological consequences for the well-being of the emergency worker. Purpose of study is an investigation of emotional intelligence and coping strategies in emergency situations emergency employees.Research Methods: In our study, we used the following methods: The Big Five personality test, TMMS (TraitMeta-MoodScale) questionnaire of Emotional Intelligence, "Ways of coping" questionnaire (Folkman Lazarus). The statistical analysis is conducted with the aid of the SPSS program.Findings: Research showed us a significant difference in coping strategies. Emergency employers tend to prefer social copping such as seeking of social support from others. Around 78.4% of participants tend to use maladaptive behavior strategies include dissociation, denial and escape. Attention on emotion (EI) has a significant level of positive correlation (r_xy=0,688**) with coping strategy denial and escape.Conclusions: Results of the statistical analysis allowed to establish that indicators of emotional intelligence are usually positive correlated with a choice of productive coping-strategy: "positive revaluation", "self-control", "planning of a solution" and negative connected with a number of unproductive coping-strategy: "confrontation", "flight avoiding".

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