Abstract
Emotional Intelligence and Conflict Management in Selected Universities in South East Zone of Nigeria
Highlights
The contemporary world is increasingly multicultural and the identity crisis resulting from this sometimes threatens sustainable human development
Obliging can be a very useful conflict-handling strategy if it is possible to get something in return from the other party
The findings shows that empathy helps people work with other people in a mutual way which increases the smooth cooperation of the employees
Summary
The contemporary world is increasingly multicultural and the identity crisis resulting from this sometimes threatens sustainable human development. This makes the promotion of understanding and dialogue to be a prime issue in the management of multiculturalism, global peace and security (Oloyede, 2009). Conflict in higher education is inescapable because it exists at every level of academic world. Conflict can be negative and can at the same time, cause deep rifts in the framework of the institution, it can be used as a tool to take the institution and the people in it from stagnation to a new level of effectiveness. What makes the difference is managing conflict and as well putting the emotions of both conflicting parties into cognizance and that means that emotional has to be put into consideration when handling conflict (Holton, 2008)
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Greener Journal of Business and Management Studies
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
