EMOTION AND EMOTIONAL INTELLIGENCE: FROM CONCEPT AND MODELS TO MEASUREMENT AND APPLICATION

Abstract

This article approaches the emotional aspect of man, by focusing on emotional intelligence and the concepts associated with it according to two levels: Firstly; Invoking some theoretical models of emotional intelligence, as well as the most important models that explain it, with defining its dimensions. Secondly; See the scales used to measure it and its importance in psychological and social balance. It also aims to evoke the neural basis of this intelligence and its mental and nervous processes, and to monitor its relationship with the environment and genetics and its influence on them, to explain the differences between individuals. It has been shown that emotional intelligence plays a major role on the level of individual adaptation in different contexts: socially, scientifically, and academically. Because it is multifaceted, theoretical models have been crystallized for it; It may be cognitive, or models for a group of traits, or mixed models, which helped to build the standards currently known. By measuring emotional intelligence, it is possible to predict the individual's success or failure in social life, and may exceed mental intelligence in this. Keywords: Intelligence; Emotional Intelligence; Emotion, Affect; Emotional Intelligence Measures.