Emoji as an Aid for Information Retrieval: A Viewpoint regarding Metadata, Technology and Improving International Information Seeking

Abstract

Current metadata schema, internet search engines and databases of scientific literature have an Anglo-American language and cultural bias. While it is possible to catalogue or index non-English, non-Latin script publications and achieve some degree of success in the retrieval of such information, librarians and researchers are often disappointed by inconsistencies in the accuracy of search results for this type of publication and frustrated by the limitations created by the biases embedded in the technology and schema. This paper is the result of a two-year dialog between a Farsi-speaking medical librarian in Iran and an English-speaking metadata librarian in Canada. They present the argument that a metadata schema which incorporates graphical images such as Emoji along with keyword indexing or a controlled vocabulary and new search engines which can make use of the new schema for Boolean searching is a robust potential solution for the difficulties they discussed. While this new information seeking environment that requires both the edition of a graphical facet to metadata schema and new search engines presents the potential to break down significant intercultural barriers, the authors recognize that this undertaking is more than a simple technological or procedural change but would require significant agreement between and work from librarians, standards bodies and researchers.