Abstract
As electronic messaging becomes an increasingly common means of communication, users are placing new demands on messaging products and services. New technologies promise innovative solutions to meet these customer expectations. The papers in this issue explore some of the emerging technological advances in the messaging arena. Areas addressed include messaging security, wireless messaging, international messaging standards, and illustrations of technological innovations applied in an AT&T messaging product, Definity® PBX Audix® voice-mail system, and AT&T Message Service.
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