Emergency Department Care Survey

Abstract

Through its Healthcare Transformation Program, Turkey has successfully introduced health system changes to provide its citizens with the right to health. One of the most important changes that was brought about by the Program was the rearrangement of the organizational structure of the Ministry of Health. Within this framework, The Turkish Public Hospitals Union was founded and commissioned to carry out the operations of secondary and tertiary level healthcare facilities. The establishment of the Union has aimed to provide savings, increase productivity, distributes human resources equally and provide cooperation between partners to carry out equal, high quality and efficient care delivery. As a result, 89 hospital unions were launched countrywide. Secondary and tertiary level public healthcare facilities within the same province have been unified under the management of a Public Hospitals Union. More than one Union has been established in the same province if the size of the service provided was appropriate. There are 6 such Unions serving in the city of Istanbul and Beyoglu Public Hospitals Union (BKHB) is one of them. It was established in November 2012 and encompasses 11 hospitals. The union mainly serves a population of 2.3 Million in the Beyoglu, Sisli, Besiktas and Sariyer local municipalities; although patients from other districts are free to apply. 63% of the people residing in this region have at least once visited our hospitals. Approximately 25% of patients come from other districts. There are 5 Teaching Hospitals (TH), 5 secondary level Public Hospitals (PH) and 1 Oral and Dental Health Hospital within our union and the union is responsible for providing health services to the citizens efficiently. Our union is also positioned as the Coordinating Union for Istanbul and manages Human Resource and Medical Services planning for the whole city.