Emergence and functionality of organizational routines: an individualistic approach

Abstract

Abstract:Organizational routines coordinate the interactions and use of knowledge within firms. Efficient routines can imply a competitive advantage for a firm, deficient ones a disadvantage. This depends not only on how smoothly the intra-organizational interactions are in fact orchestrated, but also on what goals this orchestration serves: the organizational objectives or the convenience, effort minimization, or other idiosyncratic goals of involved organization members. Since organizational routines represent a case of collective action, the conditions under which organizational routines emerge cannot be neglected. They hinge on cognitive and motivational attitudes of the organization members suggesting an individualistic perspective on organizational routines.