Abstract

Mentoring in higher education helps learners acclimate to a new academic topic, increases the likelihood of academic success, and reduces attrition. Learners rely on the expertise and experience of mentors to help them graduate in a timely manner and advance on to their career. As online and distance education becomes more pervasive, computer-mediated mentoring allows learners to connect with their mentors in new ways. Research about mentoring in higher education includes investigations into the efficacy of virtual or e-mentoring. We conducted a literature review of research from 2009 to 2019 to identify relevant elements for implementing e-mentoring programs in higher education. Our research revealed that there is a consistent interest in the subject matter within educational research; however, there is a gap on virtual mentoring in higher education for students conducting offsite internships. Our research reviews e-mentoring programs, identifies how these programs are evaluated, identifies factors of successful programs, and establishes a research agenda in areas of e-mentoring programs for students in offsite internships and how they can be structured to achieve the same level of success.

Highlights

  • Per the United Nations Educational, Scientific, and Cultural Organization (UNESCO) Guidelines on Intercultural Education [1], higher education is the last phase of the academic learning process

  • The preparation obtained from higher education is either professional or academic and falls into one of four categories: technical, focusing on providing immediate solutions to social needs and demands related to the production, distribution, and use of goods and services; undergraduate, resulting in a university degree; graduate, resulting in a higher-level university degree obtained after undergraduate work, which further develops knowledge and deepens the theory learned in a specific field; and doctorate, where a student obtains tools to exercise as a researcher of a specific area

  • Teacher to student and student to peer e-mentoring has grown in popularity in higher education over the last decade [7,8,9] with social media, mobile messaging, and virtual communications serving as major routes of communication [10]

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Summary

Introduction

Per the United Nations Educational, Scientific, and Cultural Organization (UNESCO) Guidelines on Intercultural Education [1], higher education is the last phase of the academic learning process. The preparation obtained from higher education is either professional or academic and falls into one of four categories: technical, focusing on providing immediate solutions to social needs and demands related to the production, distribution, and use of goods and services; undergraduate, resulting in a university degree; graduate, resulting in a higher-level university degree obtained after undergraduate work, which further develops knowledge and deepens the theory learned in a specific field; and doctorate, where a student obtains tools to exercise as a researcher of a specific area. Mentoring can help students overcome difficulties in mastering several subjects in higher education while reducing failure rates and lowering dropout rates. Teacher to student and student to peer e-mentoring has grown in popularity in higher education over the last decade [7,8,9] with social media, mobile messaging, and virtual communications serving as major routes of communication [10]

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