Abstract

This paper explores the two most common user experience research team structures found in industry. The first is a horizontal research team that operates like an internal consultancy to support research across the organization. This structure is great for researchers that are looking to work with a strong community of researchers, have exposure to multiple methodologies, and impact the broader organization. Alternatively, an embedded research team model consists of a researcher supporting a specific product or feature. This model is great for researchers looking to work across the product lifecycle and build closer relationships with cross-functional stakeholders.

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