Abstract
Leadership of the IT unit appears to be a critical success factor in aligning business and information technology activities and thereby achieving significant benefit through the strategic deployment of IT. Yet few formal, empirical studies have examined leadership practices of IT mangers. In collaboration with our Industry-Partner, we embarked on a three- year action research project to improve the leadership practices of IT managers in a large public sector agency. Along the way, we stimulated a desire to foster a leadership culture among the IT managers and executives, and gained their emotional commitment to the program of change. Herein we describe our methodology of participative and emancipatory action research.
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