Abstract
Efficient and uninterrupted energy supply plays a crucial role in the quality of modern daily life, while it is obvious that the efficiency and performance of energy supply companies has a significant impact on energy supply itself and on determining and finetuning the future roadmap of the sector. In this study, the performance and efficiency of energy supply companies with respect to productivity is investigated with reference to a case study of an electricity distribution company in Turkey. The factors affecting the company’s performance and their corresponding weight have been determined and obtained using the analytical hierarchy process (AHP) and the Fuzzy AHP methods, two well-known multi-criteria decision-making methods, which are widely used in the literature. The results help demonstrate that the criteria obtained to evaluate the company’s energy supply performance play a crucial role in developing strategies, policies and action plans to achieve continuous improvement and consistent development.
Highlights
With the developments that took place after the industrial revolution and the rapid growth in the world’s population, the need for energy consumption has been increasing on a daily basis, which forces scientific research in this direction and helps to trigger the emergence of new technologies
Case studies on efficiencies with analytical hierarchy process (AHP) and fuzzy analytical hierarchy process (F-AHP) have been examined in the previous section and it is seen that AHP and F-AHP were used in a wide range of subjects [29,30,31,32,33]
While determining the criteria that affect productivity, criteria such as operating expenses and income sources can be determined with concrete numbers, but criteria such as workforce opportunities, fringe benefits and the reliability level of the enterprise cannot be expressed with numerical data. Since this situation creates an obstacle preventing the decision makers from reaching a conclusion, it has been observed that the use of multi-criteria decision-making methods in studies on productivity and efficiency contributes to the literature
Summary
With the developments that took place after the industrial revolution and the rapid growth in the world’s population, the need for energy consumption has been increasing on a daily basis, which forces scientific research in this direction and helps to trigger the emergence of new technologies. The use of energy, electricity, has become one of the important criteria in daily life and in the progress of civilizations. With this in mind, it is believed that electrical energy will be at the basis of many developments in the future. Electricity consumption, with its evergrowing importance, seems to affect many different sectors directly or indirectly. It is often considered as one of the criteria or performance indicators for measuring the development
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