Elements of Interference in Professional Performance, Well-Being and Productivity: A Comparative Study with Companies in the Supermarket Sector in a Brazilian City

Abstract

Objective: To analyze which variables interfere with the professional performance, well-being and productivity of employees in companies in the supermarket sector in the city of Governador Nunes Freire/MA. Theoretical Framework: Uses as foundations the theories of Maslow's Hierarchy of Needs and Herzberg's Two Factors relating to professional performance, motivation, well-being at work and productivity. Method: Descriptive and comparative research methods were used. In data collection, a semi-structured questionnaire was applied to 26 employees of the two supermarkets under study. Results and conclusions: The results found in the research show that an adequate organizational environment in the service area; organizational commitment and the family factor are elements that contribute to good organizational performance, well-being and productivity at work. Implications of the research: It contributes to the development of knowledge in an area that still lacks a consensual definition or without clear conceptions: well-being at work and organizational human relations in this type of entity. Originality/value: The study is unprecedented in the northwest region of the state of Maranhão and leaves room for future research, as well as through a more practical perspective, still being able to help companies involved in identifying and analyzing the variables involved in professional performance, the well-being and productivity of its employees to formulate better organizational policies for people.