Abstract
This article proposes a social science research agenda that will reflect on and inform the development of new information technology-based approaches to the electronic collection, distribution, synthesis, and analysis of public commentary in the regulatory rulemaking process. It identifies one critical area of an ongoing governance transformation: the use of web-based programs to collect public commentary on proposed agency rules. In the tradition of reflexive modernization, this article calls for deeper social science reflection during the development of a technological design in order to tap its democratic potential.
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