Electronic relationships: Interactivity, Internet branding and the public sphere

Abstract

This paper examines a New Zealand website, nzgirl.co.nz, in order to theorise the Internet as a communication tool, the Internet as a marketplace and the Internet as a public sphere. As a communication tool, the Internet serves to foster electronic relationships. A key concept discussed in the context of electronic relationships is interactivity. Within the second section of the paper, the role of public relations practitioners in identity and brand building form the discussion of the electronic marketplace. In particular, the importance of an integrated marketing communications approach to Internet branding is examined. One of the central issues of electronic public relations is the potential role of the Internet as a public arena of the public sphere. In this paper, the role of websites in discursive development, social and political identity formation and the evolution of a sense of community is considered.