Electronic Payment Systems Development in a Developing Country: The Role of Institutional Arrangements

Abstract

AbstractThis paper examines the institutional arrangements in the development of Nigeria's electronic payment system (EPS) using a new institutional economics (NIE) perspective. A case study of Nigeria's EPS was carried out using semi structured interviews to collect data from 18 participating stakeholders; a thematic method was used for the data analysis. The study suggests that a well‐functioning set of arrangements, which is lacking in the institutional setup in Nigeria may be required to build necessary institutional capacity suitable for development of safe and efficient electronic payment systems. Although the technological payment infrastructure in Nigeria is modern and of comparable standard, the failure to put in place reliable and relevant market and collaborative agreements has not enabled full exploitation of the available infrastructure. Current governance structures show elements of power struggle and distrust between stakeholders (players and regulators), hampering the creation of an environment that would sustain free market economic activities and effective development of payment systems.