Abstract

This study sought to determine whether an evaluator conducting electronic course evaluations in person in a classroom increased response rates. At a large public university in the United States, course evaluations were being conducted electronically, attaining a response rate of <50% over several semesters. At the end of the Spring 2015 at this university, an evaluator entered several classrooms having a total enrollment of 273 students and guided students through the process of completing course evaluations using their mobile devices. A response rate of 78.4% was achieved. The process described in this study provides evidence that response rates can be increased in similar circumstances. In addition, several ways the technology described could be used in the future for course evaluation are discussed.

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