Electronic human resource management (e-HRM): A new concept for digital age

Nemanja Berber,Biljana Đorđević,Sandra Milanović

doi:10.5937/straman1802022b

Abstract

The digital age causes significant changes in the business environment. As one of the most important components of the modern business environment, technological environment and information technology (IT) influenced the development of many areas of business. The most notable changes are happening in the production of hardware and software, and industrial production, but also in the management where decision support systems have long been in use. Within the management, IT receives a special role in human resources management. Electronic Human Resource Management (e-HRM) is a concept which involves the use of Web-based technologies for providing the services regarding the human resource management in the organization, and to which access have a wider range of organization's stakeholders - starting from the HRM department, via managers to employees. The aim of this paper is to highlight the importance of the concept of e-HRM, its most important features, advantages, potential drawbacks, as well as to show the level of usage of e-HRM in Serbia. The methodology of the paper includes theoretical analysis of the available literature and data on e-HRM and empirical analysis of data on the use of e-HRM in organizations in Serbia. The analysis was conducted on the database of Cranet research in 2015/2016 by using the SPSS software. The authors point out that e-HRM is a kind of innovation that promotes, develops and facilitates the practice of HRM, both for the department of human resources and for managers and employees.

Highlights

The last few decades have witnessed the intense and dynamic development of information technology (IT) that deals with its impacts in various human resource jobs, starting with the way information and communication, and many daily activities.The impact of IT development did not bypass the most of business entities that, thanks to the application of this technology and its innovative solutions, forever changed the way of performing different business activities
Electronic Human Resource Management (e-HRM) is a concept which involves the use of Web-based technologies for providing the services regarding the human resource management in the organization, and to which access have a wider range of organizations stakeholders - starting from the HRM department, via managers to employees
Data from figure 1 shows the frequency of using e-HRM for the implementation of HRM activities

Summary

Introduction

The last few decades have witnessed the intense and dynamic development of IT that deals with its impacts in various human resource jobs, starting with the way information and communication, and many daily activities.The impact of IT development did not bypass the most of business entities that, thanks to the application of this technology and its innovative solutions, forever changed the way of performing different business activities. The primary motive for the implementation of IT within the HRM function was to optimize procedures in carrying out the above activities, other positive effects such as cost reduction, better quality of services provided, productivity increase, etc., emerged. It is not Berber et al Electronic Human Resource Management (e-HRM): А New Concept for Digital Age 23 surprising that an increasing number of organizations use IT solutions within this function, as well as increasing the complexity of applications themselves in this field. IT enables the partial or complete substitution of human labor in performing various tasks in the field of HRM, which practically becomes a means of their execution (Slavić & Berber, 2013, p. 238)

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