Abstract
Document delivery is in the process of undergoing many changes from a manual to an electronic system. Two main reasons for this change are presented — the financial pressures on library acquisition budgets and the recent advances in enabling technology. A history of some of the trials carried out by the British Library Document Supply Centre (BLDSC) is given and current plans for services are described. The role of standards and possible barriers to the implementation of new technology systems are briefly discussed.
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