Abstract
Content analyses of case records and follow-up interviews with former clients of hospital social workers explored: (1) the primary social needs dealt with by the social workers; (2) clients' perceptions of their social needs during the hospitalization; (3) clients' perceptions of the social workers role, and satisfaction with social service. Client-social worker agreement on the problem to be worked on and satisfaction were related to the timing of the social worker's investment in the elderly patients' situations. The question is raised as to whether a program of earlier social service intervention would lead to an expansion of the role of the social worker.
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