Abstract

ABSTRACT The arbitration of a multi-year maintenance plan is one of the decision situations that a building facility manager can face. The complexity of the decision imposes the use of tools for decision support. A risk approach can be particularly efficient for solving this kind of problem. The challenge is to propose a risk-oriented method, adapted to building facility management. To do this, our method considers risk, but also the effectiveness and the cost of actions of risk mitigation. It proposes an ergonomic arbitration system, based on filters, following two complementary approaches: a selection of the fundamental actions and an optimization of the plan (viewed globally). The aim, for the decision-maker is to construct his own solution by testing multiple angles of vision in simulation logic. This article presents the principles of the method, illustrated by a real case conducted for a large company.

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