Abstract
Presents a case study of the Library Technology Group Helpdesk at the University of Wisconsin covering the procedures, methods and tools used to support workflow efficiency and productivity. Shows how some of these assist the internal operations of the helpdesk as a technical support centre and service resource for library staff campus wide whilst others are used directly by library staff and departments in their daily work but are supported by the helpdesk. Provides a technical overview of remote reloading of electronic library workstations.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
