Abstract

Abstract. The COVID-19 pandemic necessitated the urgent regulation and renewal of financial and banking services in Azerbaijan in the era of global digitalization. A number of important steps have been taken in the country, which are highlighted in the present article. First and foremost, numerous adopted legal acts, measures taken to increase the volume of non-cash payments and minimize the amount of cash payments have been analysed in the present article. It has been emphasized that strengthening of the role of banks in business financing also stimulates the economic growth as a result of the application of opportunities created by the digitalization of banks, legal entities and population. The importance to carry out reforms in the field of payments, to develop the legal framework, to strengthen institutional capacity has been examined. Next, the use of information technology and the enhancement of digital literacy have been identified as crucial issues. Moreover, digitalization is the main goal of improving risk management in banks and is defined as a strategic approach for the long term. The development of information technology and the acceleration of digital transformation in the international arena have contributed to the formation of modern and different approaches in the financial system, as well as in the operating part of banks. Furthermore, a new prudential system for responding to new challenges has been developed and the existing risk management tools based on international experience have been applied. The widespread use of mobile services over the Internet to facilitate consumer access to these services also plays a significant role in reducing costs and wasted time by creating additional capabilities. Finally, the article shows how the use of modern technological channels has increased the ability to collect and analyse more extensive and necessary information about current and potential customers. Keywords: financial system, prudential, financial authority, information technology, regulator, strategic roadmap. JEL Classification G21, O14, K20 Formulas: 0; fig.: 0; tabl.: 0; bibl.: 19.

Highlights

  • In March 2020 the whole world faced with COVID-19 problem and as a result regulation of financial services and supervision had to be urgently updated in the new era of digital age

  • Based on the normative documents discussed above, the following key points can be noted: digital transformation is one of the main strategic goals of the government; institutional development must be ensured for digitalization; a new regulation should be adopted to encourage digitalization; the threat of cybercrime and data protection is growing due to the application of modern technological solutions; transition to digitalization creates additional risks and obligations for the supervisory authority and the supervised financial institutions; control over digitalization, including prudential requirements, risk management should be improved; increase of digital literacy is important for digitalization [1; 3,4,5,6; 8]

  • As it can be seen, many of these requirements call for the oversight body to define a number of new regulations

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Summary

Introduction

In March 2020 the whole world faced with COVID-19 problem and as a result regulation of financial services and supervision had to be urgently updated in the new era of digital age. The «Strategic Roadmap for the Development of Financial Services in the Republic of Azerbaijan» approved by the same Decree states that the transition to digital is an important goal to improve risk management in banks [5].

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