Abstract
Recently, due to the numerous benefits of e-government implementation, so it becomes inevitable for both developed and developing countries. However, the benefits of implementing e-government, it faces many challenges in developing countries. In this regard many studies were conducted on a number of developing countries in order to determine the challenges to e-government implementation. This article conducted to review the most important studies in this regard and focus on the most common challenges to e-government implementation in developing countries. From the related literature it clears that the most common challenges to e-government in developing countries are represented in five categories; technical challenges, organizational challenges, social issues, financial challenges and human challenges, such category include a number of factors. All these challenges have a direct or indirect effect on each other. So governments in developing countries have to focus on these five categories and seeking for treat them
Highlights
In recent years, the new developments in Information and Communication Technologies (ICT) support and enable organizations to deliver their services and information in novel ways
This paper studies the challenges of e-government implementation in developing countries, so it reviews the challenges that were mentioned in the previous studies on different countries and focused on the most common challenges in these countries.a
E-government Challenges: From the discussion of previous studies of challenges facing the success of e-government implementation in developing countries it can be noticed that the most common challenges are represented in five categories; technical challenges, organizational challenges, social issues, human issues, and financial challenges
Summary
The new developments in Information and Communication Technologies (ICT) support and enable organizations to deliver their services and information in novel ways. A study conducted by Amegavi, et al, (2018) addressed “The dynamics of e-government enactment in a developing country public sector organization: evidence from Ghana”, revealed that Human resource, Low ICT https://rajpub.com/index.php/ijct literacy, Financial resources, unreliable internet connectivity, Inadequate ICT equipment and the role of leadership are the barriers of successful implementation of e-government. Mohammed et al (2016) conducted a study addressed “E-government and its Challenges in Developing Countries: Case Study Iraqi E-government” this study aims at increasing the awareness of e-government for employees, government, private sectors, and citizens by identifying the e-government in Iraq and explain its challenges They found that the e-government implementation challenges in Iraq represented in five categories, those are; Politics, organizational, human capability, technical and security. Organizational Barriers: include top management support, resistance to change to electronic ways, lack of partners and collaboration, lack of qualified personnel and training, and policy and regulation issues
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