Abstract

The development of the Internet has made social communication increasingly important for maintaining relationships between people. However, advertising and fraud are also growing incredibly fast and seriously affect our daily life, e.g., leading to money and time losses, trash information, and privacy problems. Therefore, it is very important to detect anomalies in social networks. However, existing anomaly detection methods cannot guarantee the correct rate. Besides, due to the lack of labeled data, we also cannot use the detection results directly. In other words, we still need human analysts in the loop to provide enough judgment for decision making. To help experts analyze and explore the results of anomaly detection in social networks more objectively and effectively, we propose a novel visualization system, egoDetect, which can detect the anomalies in social communication networks efficiently. Based on the unsupervised anomaly detection method, the system can detect the anomaly without training and get the overview quickly. Then we explore an ego’s topology and the relationship between egos and alters by designing a novel glyph based on the egocentric network. Besides, it also provides rich interactions for experts to quickly navigate to the interested users for further exploration. We use an actual call dataset provided by an operator to evaluate our system. The result proves that our proposed system is effective in the anomaly detection of social networks.

Highlights

  • Social communication is a necessary part of people’s daily life

  • In order to further verify the effectiveness of the system, we proceed from the actual case and demonstrate the system

  • Those users who scores more than three points can initially identify anomalous users from the group view, which is further confirmed by the analysis of ego view

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Summary

Introduction

Social communication is a necessary part of people’s daily life. It seems that we suffer from all kinds of harassment every day, like sales phone calls, robots, harassment on social platform and so on. This has led to the development of anomaly detection. There are still many challenges in anomaly detection. In practical use, we can only infer from the behavior or some characteristics of a user in the network without knowing exactly whether he or she is an abnormal user or not, which poses a greater challenge to the accuracy of anomaly detection

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