Abstract

This study is carried out to examine EFL program managers’ working conditions, eliciting information on their views on EFL program management within the Turkish Cypriot context. This study also upholds that an understanding of their perceptions as EFL program managers will help create a better working condition and improve EFL programs and instruction, characterized by excessive proliferation of language centers that put profit-making as their utmost priority. Two research questions were utilized to investigate EFL program managers’ challenges and barriers while managing foreign language institutes and centers. The study adopted a qualitative research design approach; 45 EFL program managers and coordinators with international qualifications with over ten years of experience were purposefully sampled and recruited as participants for this study. A semi-structured interview was the instrument for data collection, which experts validated to ensure it measures what it purports to measure. Data collected were transcribed and analyzed through thematic analysis to uncover themes used to define and interpret findings. This study’s findings indicate that the absence of professional expertise, training/retraining programs, resource availability, and competition from other universities were the significant challenges EFL program managers face while carrying out their duties. It was also unveiled that over monetization of EFL programs within institutions brings about challenges in program management. Recommendations were given to bridge these gaps.

Highlights

  • It is a herculean task for program managers to effectively manage foreign language-related programs to meet up with high standards required in most language programs—little has been written about this in the Turkish Cypriot context

  • This study’s findings indicate that the absence of professional expertise, training/retraining programs, resource availability, and competition from other universities were the significant challenges EFL program managers face while carrying out their duties

  • The results presented in the table above suggest that five different themes were derived, which were; lack of professional expertise, lack of training and retraining programs, low resource availability, financial challenges, and competition from other universities

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Summary

Introduction

It is a herculean task for program managers to effectively manage foreign language-related programs to meet up with high standards required in most language programs—little has been written about this in the Turkish Cypriot context. INTERNATIONAL JOURNAL OF ASIAN EDUCATION, Vol 02, No 1, March 2021 acquisition as a money-making venture, making program managers do more towards ensuring that the best quality of EFL programs are design and implemented (Jenks et al, 2012; Eaton, 2013). It seems to be a common problem in language education pedagogy as this leads to myriad problems in trying to achieve or design a quality EFL program. One primary problem with these issues is that many educators experience challenges in designing and implementing a quality EFL program. This study intends to examine the perceptions of program managers concerning this issue

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