Abstract
Laboratory research has demonstrated social competition and social indispensability as potential triggers of effort gains in teams as compared to working alone. However, it is unclear whether such effects are also relevant for existing occupational teams, collaborating for longer time intervals and achieving meaningful outcomes. We assumed that social indispensability effects are prevalent and stable in occupational teams, whereas social competition effects should mainly be effective in the beginning of teamwork and fade out over time. Hypotheses were confirmed in two studies using within-subjects designs with employees recruited via an online panel (Study 1, N = 137) and in software development companies (Study 2, N = 70). By means of the Event Reconstruction Method, participants re-experienced specific events from past working days (three events working alone, three teamwork events), and rated their effort separately for these events. In both studies, multilevel analyses revealed significant effort gains in teams when event-specific social indispensability was high. These effects were mediated by positive mood and perceived task meaningfulness, and additionally qualified by employees’ preference for teamwork. In contrast, motivating effects due to event-specific social competition were only observed for teams with short as compared to long team tenure in Study 2.
Highlights
Teamwork is an important building block of today’s work organizations (Kozlowski and Ilgen, 2006; Mathieu et al, 2014), with potentially significant consequences for employees’ effort expenditure at work
Examining cross-level interactions revealed that questionnaire order did not moderate event-based effects of social competition or social indispensability on effort gains in teams
We examined whether high degrees of eventbased social competition and/or social indispensability resulted in positive effort gains in teams, i.e., higher effort in team events as compared to working alone
Summary
Teamwork is an important building block of today’s work organizations (Kozlowski and Ilgen, 2006; Mathieu et al, 2014), with potentially significant consequences for employees’ effort expenditure at work. Laboratory research has demonstrated demotivating effects of teamwork (e.g., Karau and Williams, 1993) and motivating effects of teams up and beyond the level of working alone (e.g., Williams and Karau, 1991; Weber and Hertel, 2007). It is still not clear whether these effects generalize to occupational settings with more meaningful tasks and incentives, and when teams collaborate for longer periods of time (e.g., Erez and Somech, 1996). The mediating processes of such effort gains have not been investigated so far
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