Abstract
This article focuses on key determinants of delays in the realization of an information system (IS) project. In particular, the impact of the non-adoption of project management methodology by project managers and the lack of software to manage collaboration on delays in project implementation is assessed. Using a mixed-method approach, the study found that these two determinants have a positive relationship with delays in IS project implementation. Implications for research and practice are discussed.
Highlights
Current international economic conditions compel many companies in a competitive environment to anticipate customer needs in order to increase their satisfaction
The objective of the first analysis is to identify the main causes of delays in project implementation
It is a new field of study in the field of project management in the banking information system
Summary
Current international economic conditions compel many companies in a competitive environment to anticipate customer needs in order to increase their satisfaction. This goal can be met through innovation that gives companies control of their growth by implementing projects that enable them to develop. Banks work hard in order to give total satisfaction to their customers. They develop strategies and models to anticipate their needs and help them in providing the best solutions. There is a limit not to exceed to avoid bankruptcy This limit can be set at 33% of the time beyond previsions. A non-exhaustive list of these consequences is: operational losses, image degradation and lack of trust in the project management team
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