Abstract

Environmental uncertainty is increasing day by day in increasing competition conditions. Under the uncertainty, corporate executives are confronted with the problem of taking long-term strategic decisions that are both instantaneous and capable of maintaining their assets. Particularly under uncertainty, limited information and focusing on short term and near environment are the most important problems faced by the sustainability of today's companies.The aim of this study is to create a model where managers can create organizational structures that can turn environmental uncertainty into a risk by positively affecting organizational performance. As a result of the study, it has been observed that the institutions where the bottom-up and horizontal information flow structures are formed and the centralization levels are reduced have more detailed information in the sectoral framework and the organizational performance perceived in the context of innovation, quality and productivity has increased.

Highlights

  • One of the most important factors that play a role in the success or failure of companies is to decide the right course of action

  • The aim of this study is to examine the decision-making processes of companies operating in Turkey and their level of task environment analysis

  • When the results of the survey are examined, it is observed that companies with different structures show different behaviors in decision making

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Summary

Introduction

One of the most important factors that play a role in the success or failure of companies is to decide the right course of action. Taking the right action at the right time is of vital importance for small and medium-sized enterprises (SME) with relatively limited resources, especially compared to large companies. In this context, Miller (1993) makes an important contribution to the decision-making literature by defining the concept of perceived environmental uncertainty (PEU). According to this; Miller defines PEU at three levels, respectively: general environmental uncertainties, industry uncertainties and firm uncertainties. While general environmental uncertainties are composed of factors such as macro-environmental, political, economic, socio-cultural and natural uncertainties, industry

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