Abstract
The aim of this paper is to provide an insight into the influencing factors of international police information exchange conducted by the Single Points of Contact (SPOC) and the Police and Customs Cooperation Centre (PCCC) within the EU. The author achieves this goal by introducing the relevant scientific theories and the results of the conducted quantitative research. The research identifies the influencing environments of cross-border information exchange and through this, finds supporting and hindering factors such as organisational structure, culture, leadership, legislation, and ICT environment. Findings can help decision makers and end users to overcome everyday obstacles.
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