Abstract
One of the activities for improvement of project management (PM) quality is to introduce or change PM software to a more suitable one for an appropriate project and team. After implementation of the new PM software, it is useful to understand real improvement and effectiveness of the PM software usage. The objective of the present research is to identify characteristics and methods for effectiveness measurement of the PM software usage and demonstrate its application for the case study to measure project team efficiency after the PM software implementation and assess impact of the PM software usage on the project performance. Mann-Whitney test and Spearman correlation coefficient have been used to analyse relevance between the PM software usage characteristics and project performance indicators with the purpose to determine the PM software usage impact on the project performance and PM quality. The case study has been performed at the State Social Insurance Agency. In order to increase PM quality, Redmine (free of charge PM software) has been implemented.
Highlights
With an increase of information technology (IT) usage, inside a company IT implementation in daily processes and fast and effective decision making become of great importance [1],[3]
To identify characteristics and methods that can be used for the effectiveness measurement of the project management information systems (PMISs) usage, we have investigated the existing studies in this direction
Mean metric scores of SCPI group are greater than ideal profile (GCPI), which means that the stated level of Redmine use does not allow reaching ideal profile results due to module usage specifics
Summary
With an increase of information technology (IT) usage, inside a company IT implementation in daily processes and fast and effective decision making become of great importance [1],[3]. One of the important keys in successful achievement of this target is well-organised project management (PM) of IT implementation projects. It could be reached by using project management information systems (PMISs) during project planning, execution and control. PMIS provides a company with several advantages (quality improvement, control, scheduling, evaluation, staff management, and risk management), but not always the usage of PMIS transforms in positive gain [4], [12], [6] Unsuccessfully chosen PMIS could not give the desired improvement in PM, project progress and team performance that may be related to difficulties of PMIS usage due to a lack of knowledge or PMIS does not fit the project needs. To make sure about project performance, it is necessary to find out its metrics, make measurements and determine impact on project performance
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