Abstract

This study investigated the effects of users’ familiarity with the objects depicted in icons on the cognitive performance of icon identification. First, without knowing the specific semantic information of icons, 20 participants were required to search for target icons among visually similar distractors for 3-hour-long training sessions across 1 week, during which their familiarity with different icons was manipulated by differential exposure frequencies. Half of the icons were presented 10 times more often than the other half. Subsequently, participants’ abilities to recall corresponding semantic information when cued with associated target icons were tested after they had learned all the icons. The results showed that, in both the visual search task and the semantic information recall task, participants performed significantly better when the icons were more familiar. Importantly, the effects of icon complexity in the visual search task diminished as participants became familiar with the icons, and the beneficial effects of familiarity in the semantic information recall task were larger when the icons were complex. These findings have practical implications for icon design. When creating new icons for time critical user interfaces, icons should be kept as simple as possible and employ familiar, commonly used, graphics.

Highlights

  • With the improvement of informationization as well as the development of human–computer interactions, icons have become an important component of digital user interfaces (Li, Chen, Sha, & Lu, 2017; Nakamura & Zeng-Treitler, 2012)

  • We employed a semantic information recall task to investigate the effects of familiarity with the objects depicted in icons after participants had learned all the icons

  • We investigated the effects of users’ familiarity with the objects depicted in icons on the cognitive performance of icon identification

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Summary

Introduction

With the improvement of informationization as well as the development of human–computer interactions, icons have become an important component of digital user interfaces (Li, Chen, Sha, & Lu, 2017; Nakamura & Zeng-Treitler, 2012). Numerous studies investigated the effects of these icon characteristics on visual search performance: people responded more quickly and more accurately to simple icons than complex icons (McDougall, de Bruijin, & Curry, 2000), users were more efficient at understanding concrete icons compared with abstract icons (Rogers & Oborne, 1987; Stammers & Hoffman, 1991), and icons with close semantic distance were easier to identify (Goonetilleke, Shih, On, & Fritsch, 2001; McDougall, Curry, & de Bruijin, 2001). The findings indicated that performance differences between concrete and abstract icons diminished after icon sets were used more frequently To further explore this issue, Isherwood, McDougall, and Curry (2007) experimented with an icon identification task over a long series of trials to mimic the effects of increasing user experience. Previous studies have shown familiarity to be a very important factor that has lasting effects on icon identification (e.g., Isherwood et al, 2007; McDougall et al, 2000, 2001)

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